WHO CAN PARTICIPATE IN THE ADVENTURE?
Our Adventure Area is designed for use by participants ages 6 and up, of average mobility and strength, and weigh no more than 275 pounds. In order to zip line you should be 50 inches tall and weigh no more than 250 lbs. The minimum weight for the Mega Zip is 70 pounds. To participate in the Kaul Adventure Tower or Hugh Kaul Beanstalk Forest you should be 42 inches tall and weigh no more than 275 pounds. Pregnant women, people with heart, leg or back problems, or other serious illnesses will not be allowed to participate.
What should I wear?
Please wear closed-toe shoes suitable for walking in the forest (such as tennis shoes) and comfortable clothing. Long hair should be tied back and scarves, short shorts, and skirts are not permitted.
Do you operate in the rain?
Yes, we operate in light rain, but not during lightning and/or high winds. If we know in advance that we will be closed, we will attempt to contact you at the contact number provided when you make you reservation and will reschedule or issue a rain check.
What if it is cold outside?
We do operate in cold weather, however, if the temperature falls below 32 degrees, we will postpone your adventure and help you reschedule.
What is your cancellation policy?
Cancellations made 7 Days or more before scheduled tour time will receive a full refund
Cancellations made 7 Days or less before scheduled tour time will receive a 50% refund
To reschedule an Adventure Activity, you must call 24 hours before scheduled tour time (72 hours for Special Group bookings)
No Show reservations will forfeit all amounts paid and will not be able to reschedule reservations
Red Mountain Park reserves the right to cancel tours due to inclement weather, foreseeable hazards, insufficient bookings or events beyond our control. In these events, full refunds will be made or alternative tour times offered.
When do I need to arrive for my Adventure?
Please arrive 30 minutes prior to your scheduled time so that you can get checked in and suited up in time for your reservation.
Are reservations required?
Yes! We do ask that you make a reservations 24 hours prior to your time. Walk-ups are not guaranteed. Please call 205.913.7899 and we will do our best to accommodate you.
Can someone who uses a wheelchair participate in The Vulcan Materials Zip Trip?
Please give us a call for more information! 205.202.6043.
Can I get a copy of the waiver ahead of time?
Yes, please click here to get a copy.
What if I have more questions?
If you have more questions, please contact us at email@example.com or call 205.202.6043.