If you have more questions, please contact us at firstname.lastname@example.org or call (205) 202-6043.
Yes, in fact, we ask that each member of your reservation complete the waiver digitally, before visiting the Park for your Adventure. A digital waiver will arrive via email once your Adventure reservation is confirmed. Trouble finding it? Give us a call at (205) 913-7899 and we will help!
Universal accessibility: The Vulcan Materials Zip Trip can, oftentimes but not always, accommodate guests who use wheelchairs or crutches, but does require a two week notice so that Adventure staff may fully prepare for a safe, fulfilling tour for each guest. Please give us a call for more information! (205) 913-7899.
Yes! We do ask that you make a reservations 24 hours prior to your time. Walk-ups are not guaranteed. Please call 205.913.7899 and we will do our best to accommodate you.
Please arrive 30 minutes prior to your scheduled time so that you can get checked in and suited up in time for your reservation.
We do operate in cold weather, however, if the temperature falls below 32 degrees, we will postpone your adventure and help you reschedule.
Yes, we operate in light rain, but not during lightning and/or high winds. If we know in advance that we will be closed, we will attempt to contact you at the contact number provided when you made your reservation and will reschedule or issue a rain check.
If you absolutely must cancel, call (205)-913-7899. If you cancel at least 7 days prior to your tour date, you will receive a full refund. If you cancel within 7 days of the tour date, you will receive a refund of 50% of the amounts paid. “Day of” cancellations and “no shows” will forfeit all
For all of our Adventures we ask that guests allow us two hours of their day. This covers the time it will take to walk into the park, get harnesses, use restrooms, etc. Our Adventure Check-In area is located a short quarter-mile hike into the Park along the Eureka Mines Trail. Please arrive at the
Red Mountain Park provides all equipment needed for your Adventure Tour (e.g. harnesses and helmets). You MUST wear closed-toe shoes with a heel such as tennis shoes or hiking boots; flip-flops and sandals are NOT permitted. Bags, purses and backpacks are not allowed on any Adventure Tour for safety reasons; please leave those items locked